“Finally we have legislation that is pro-poor and fills the gaps that used to exploit vulnerable people,” Jeremicia Seherie, Black Sash.
“I know it’s unfair to the retailer, but hey, it’s our right. They should look on the bright side: we’ll be coming back for more.” Masixole Pati, consumer.
“Finally we have legislation that is pro-poor and fills the gaps that used to exploit vulnerable people,” Jeremicia Seherie, Black Sash.
“I know it’s unfair to the retailer, but hey, it’s our right. They should look on the bright side: we’ll be coming back for more.” Masixole Pati, consumer.
"“They had the poor in mind, but this legislation is written for a first world country like America.” Johan Barnard, RULC candidate attorney. “Rights are expensive. The man on the street can’t enforce them.”
Luyanda Nase, Ward 5 Councillor. “This country needs it desperately- South African businessmen are pirates.” Sharon Farr, consumer.
At a workshop co-hosted by the Rhodes University Law Clinic and the Black Sash at the Gavin Reilly Postgraduate Village on 19 August, Johan Barnard highlighted the advantages and disadvantages of the Consumer Protection Act.
What’s good about it
It is in line with international trends. It aims to promote social and economic welfare. It is a standard, unifying Act.
Problems
No regulations in place at present means people have to sue service and goods providers before the Act has an effect.
Grey areas in the Act include the definitions of “goods” and “services” which are too broad.Product liability for damage caused by defective goods will be problematic for businesses.
